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Best Practices: Communications Issues in Human Resources Management (ProView online only)
Par : David E. Tyson, B.A., B.A.S., CHRL, Hugh Secord, CHRP, SHRP
Disponibilité : En stock
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People in organizations spend a majority of their time in interpersonal situations; thus it is no surprise to find that at the root of a large number of organizational problems is poor communication. Consistently employees report through surveys that the organizations they work for have to do a better job communicating. This is so pervasive that most human resource practitioners take it as a given that a significant part of their mandate is to improve employee communications. The big question is how to accomplish this. Effective communication is an essential component of organizational success whether it is at the interpersonal, intergroup, intragroup, organizationa, or external levels. Table of Contents: Communication and the HR Department • Communication and HR Practices • Creating a Corporate Vision • The Frontline Supervisor's Role • The Visual Workplace • Conflict and Communication • Barriers to Effective Communication • Confidentiality • Privacy • Communication in the Labour Relations Context • Choosing the Best Communication Vehicle • Communication and Employee Relations • Managing Organizational Change • Communication StrateGet FREE eBook access with your looseleaf subscription(s) This title has become a part of Thomson Reuters ProView™, which means you'll have eBook access to all the content as part of your looseleaf print subscription. About Thomson Reuters ProView™ Not just any eReader, Thomson Reuters ProView is a free, professional-grade platform that gives you the freedom to work however, whenever, and wherever you want, with access to your Thomson Reuters eBooks online and offline. With our ProView eBooks, you can:
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À propos de l'auteur
David E. Tyson, B.A., B.A.S., CHRL, is President of Tyson & Associates Limited, a Toronto-based compensation firm specializing in compensation and related human resource services. He is the author of the books, Canadian Compensation Handbook, Best Practices: Communications Issues in Human Resources Management, Best Practices: Employee Retention and HR Manager's Guide to Profit Sharing in Canada. He is widely recognized as an expert in total rewards and human resource management having spoken at the Annual Conference of the Human Resources Professionals Association, the GTA Rewards Association Canadian Conference in 2012, and various chapters of HRPA. He has been featured in the Globe and Mail ROB as an expert on profit sharing and has written articles for a number of national publications including the Financial Post and CA Magazine.
He served as editor of the Compensation and Benefits Update, and Carswell's Compensation Guide and contributed a quarterly column on Total Rewards to CLV reports for five years.
Mr. Tyson is a graduate of York University with degrees in Political Science and Administrative Studies and obtained the Certified Human Resources Professional designation (CHRP) in 1989. In July 1983 Mr. Tyson formed the independent consulting firm of Tyson & Associates Limited. Prior to starting his consulting career with Price Waterhouse Associates he held a variety of human resource management positions with Rio Algom Limited, S.C. Johnson and Son (Johnson Wax), American Express and Inglis Limited.
Hugh Secord, B.A., M.B.A., CHRP, SHRP is Chief Strategist with Oakbridges Labour Relations Strategists Inc. Hugh has been a Human Resource Management and Labour Relations Consultant practicing throughout Canada with over 30 years of experience in virtually every industrial sector. He held several Chief Human Resources Officer (CHRO) positions before entering the consulting field in 2005. Hugh has acted as chief spokesman in over 130 collective agreements and has been involved in resolving hundreds of grievances and other employment disputes. He has proactively promoted alternative dispute resolution methods, and his innovative approaches led to one of the first evergreen ("no-strike") contracts in the private sector. Hugh is the author of several books on human resource management practices including Implementing Best Practices in Human Resources Management, Best Practices: Strategic Human Resources Management and HR Manager's Guide to Attendance Management, and has written over 250 articles on human resources and labour relations topics. In addition, he has taught Organizational Behaviour and Employment Law courses and has spoken on labour topics in various forums.