Supplemented book + Online
$130 per supplement (1-3 per year). Supplements invoiced separately.
Approximately 250 pages
1 volume looseleaf
Can We Help?
If you need assistance, please call us at (416) 609-3800 (Toronto & international) / 1-800-387-5164 (toll free Canada & US).
We will be glad to assist you.
Best Practices: Communications Issues in Human Resources Management (Print + ProView online)
People in organizations spend a majority of their time in interpersonal situations; thus it is no surprise to find that at the root of a large number of organizational problems is poor communication. Consistently employees report through surveys that the organizations they work for have to do a better job communicating. This is so pervasive that most human resource practitioners take it as a given that a significant part of their mandate is to improve employee communications. The big question is how to accomplish this. Effective communication is an essential component of organizational success whether it is at the interpersonal, intergroup, intragroup, organizationa, or external levels.
Table of Contents: Communication and the HR Department • Communication and HR Practices • Creating a Corporate Vision • The Frontline Supervisor's Role • The Visual Workplace • Conflict and Communication • Barriers to Effective Communication • Confidentiality • Privacy • Communication in the Labour Relations Context • Choosing the Best Communication Vehicle • Communication and Employee Relations • Managing Organizational Change • Communication Strategies.
About the Author