With a special emphasis on technology and a variety of useful precedent agreements, this service expertly guides you through each stage of the outsourcing process. From planning to negotiation, to implementation, the authors rely on their years of experience to ensure the book meets the needs of today's outsourcing practitioner. Create win-win relationships with authoritative insight on the RFP process which includes:

• Pricing and payment
• Benchmarking and its alternatives
• Implementation, governance, and administration
• Privacy issues
• Exit strategies
• Issues in Eastern Europe, UK, and Quebec
• Cross-border transactions and offshore outsourcing, and more

Continually updated, new chapters include:

• Anti-spam legislation and outsourcing
• Bankruptcy and insolvency issues
• Insurance issues
• Mismanagement of outsourcing transactions
• Outsourcing in the UK

Outsourcing involves many areas of law such as employment, pension, tax, and IT. This looseleaf service includes chapters on each of these subjects written by experts in those fields.

Supplements invoiced separately.