Support for your Folio 4.x CD-ROM Product

Some of these fixes require changes to the registry. If you're not comfortable using the registry, please consult your network administrator. Improper use of the registry can cause instability with your PC.

For assistance at any time, please contact Carswell Technical Support:

Phone: (416) 609-3800 (Toronto & international) / 1-800-387-5164 (toll free Canada & US) - Option 2
Fax: (416) 298-5082 / 1-877-750-9041 (toll free Canada only)
Email: TechSupport.LegalTaxCanada@TR.com

Business Hours:
Mon-Fri 7:00 a.m. - 9:00 p.m. ET

OnePass and login issues: 24 hours a day, 7 days a week

User guides are available for the following product topics:

Folio 4.3 Installation Error Numbers


FolioViews Errors


Unusual behaviour and error messages

Download cleanup and installation instructions  (PDF)

Cleanup and installation instructions cover the following topics:

  • Cleanup of all Carswell products from a computer
  • Cleanup of one of the Carswell products without Folio from a computer
  • Cleanup of one of the Carswell products together with Folio from a computer when all products are located in one directory
  • Manual Installation: Network/Client with Client part installed on a Client machine
  • Manual Installation: Network/Client with Client part installed on a Server
  • Silent Client Installation

Folio 4.3 Downloads

Choose a utility below to download. Note that all files are in ZIP format, and include both instructions and the utility executable file.
CarswellEnuUpdateRegistry
CarswellEnuUpdateRegistry.zip - Instructions + utility
HKCU_CarswellEnuRegistry
HKCU_CarswellEnu.zip - Instructions + utility
HKLM_CarswellEnuRegistry
HKLM_CarswellEnu.zip - Instructions + utility
Prod_NFO_Installed.ini
Prod_NFO_Installed.zip - Instructions + utility
Sample Shortcut
shortcut.zip - Instructions + utility