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Best Practices: Human Resources Benchmarking (ProView online only)
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As the pressure to show HR’s impact on the organization grows, so does the need to benchmark HR initiatives and results against those of other organizations. Best Practices: Human Resources Benchmarking - gives you a complete head start on developing your own benchmarking process. You’ll benefit from:
  • Real-life examples you can learn from right away
  • Examples of benchmarking and measurement initiatives and programs in real Canadian HR functions facing real Canadian HR issues
  • A unique, comprehensive listing of public and private benchmarking resources
  • Thomson Reuters ProView™ The eBook version of this publication is available through your web browser, or can be downloaded to your desktop or laptop (Windows and Mac), iPad, or Android tablet. Visit to learn more and to see the complete collection of ProView Table of Contents 1 Introduction 2 What is Benchmarking? 3 Stage 1: Identify Benchmarking Objects 4 Stage 2: Prepare to Benchmark 5 Stage 3: Identify & Select External Resources 6 Stage 4: Approach Target Organizations and Gain Acceptance 7 Stage 5: Create the Benchmark Organization Team 8 Stage 6a: Design Indicators 9 Stage 6b: Design Quantitative Data Collection Methodology 10 Stage 7: Conduct Quantitative Data Collection Exercises 11 Stage 8: Compile & Report Quantitative Results 12 Stage 9: Analyze Quantitative Results and Plan Actions 13 Stage 10: Gather Qualitative Information 14 Stage 11: Implement the Change 15 Stage 12: Evaluate and Continuously Improve 16 Ideas for Creating a Benchmarking Culture in HR Appendix 1 Benchmarking Code of Conduct Appendix 2 Indicator Bank: HR Indicators Appendix 3 Human Asset Indicators Appendix 4 Sample Indicators Appendix 5 Benchmarking Resources.
About the Author
Colin Dawes is the founder of the Human Resources Benchmarking Network (HRBN), a voluntary, cross-Canada network of HR disciplines in the public, para-public and private sectors. As leader of the HRBN, and author of the Network's Annual Benchmarking Survey Report, Mr. Dawes has been advising HR professionals on benchmarking and measurement since 1996 and is a frequent speaker on these topics. He holds a B.Comm. and a Master of Industrial Relations from Queen's University. His full-time HR job is as Director of Human Resources for Extendicare Canada.