Product Details
460 pages
1 volume bound
Canada Law Book

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Conducting Administrative, Oversight & Ombudsman Investigations
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This is a ground breaking, hands-on guide to conducting investigations of any kind, including regulatory, compliance, workplace, insurance, human rights, harassment, health and safety, police and military oversight and ombudsman investigations. Of interest to anyone involved in any field of investigation, and anyone involved in evaluating investigations, this book sets out the eight principles that underlie effective and credible investigations, discusses common problems that may arise and how to avoid them. You'll learn proven approaches to planning and executing systemic investigations and be provided a benchmark to assess the quality of investigations done by others. Full of real life examples and practical advice, topics include:
  • The principles of excellent investigation
  • Investigative challenges
  • How to decide what to investigate
  • Planning an investigation
  • Witnesses and interviewing
  • Whistleblowers
  • Documentary and physical evidence
  • Assessing evidence
  • Report writing
  • Investigations and the media
  • Systemic investigations
  • Harassment investigations
  • Investigating the police
About the Author
Gareth Jones has conducted hundreds of investigations and is currently Director of the Special Ombudsman Response Team (SORT) at the Office of the Ombudsman of Ontario, Canada. He is responsible for directing all major systemic investigations including investigations into the Municipal Property Assessment Corporation, the Criminal Injuries Compensation Board, Legal Aid Ontario and the Ontario Lottery and Gaming Corporation.

Previously, he was seconded to the Office of the Ombudsman of the Department of National Defence and Canadian Forces as a Special Advisor and Director of SORT. As a former investigator with the Attorney General of the Province of Ontario, Special Investigations Unit (SIU), Gareth Jones conducted approximately 500 criminal investigations into incidents where police were involved in a death or serious injury. He was the lead investigator in the majority of these cases. He is also a former London, UK police officer. Together with André Marin, Gareth Jones created and instructs an investigative training course entitled Sharpening Your Teeth: Advanced Investigative Training for Administrative Watchdogs. They are currently developing a new training course on effective police oversight.