Product Details
Approximately 190 pages
1 volume bound

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Employee Performance Scorecards: Creating a Win-Win Formula for your Organization
Availability: In Stock
Employee Performance Scorecards is the story of a determined HR team that accomplished a seemingly impossible goal – implementing performance evaluations for 18,000 unionized employees at a large transportation company. The result? A new culture of engaged workers who were motivated to achieve business goals. For this organization, Employee Performance Scorecards (EPS) eventually translated into improved Earnings Per Share. This business success story gives you an in-depth case study of behavioural change from the perspective of the HR team that implemented it. Whether you work in a union or non-union environment, Employee Performance Scorecards offers valuable business lessons in accelerating employee performance, changing traditional views of labour relations, and demonstrating the business value of human resources. Sample Chapter and Testimonials. Also available in eBook format.
About the Author

Les Dakens became Senior Vice President and Chief Human Resources Officer for Maple Leaf Foods Inc. in January 2011 and retired in December 2013. 

From 2008 to 2010, Les was the principal of Pineridge Consulting Inc, a human resources consulting firm through which he provided executive level coaching to Human Resources leaders and Human Resources Committees of Corporate Boards of many leading Canadian companies. 

Previously he held the executive position of Senior Vice-President, People with CN Rail which he joined in 2001.  Prior to that he spent most of his years in the food business,  holding progressively senior roles in human resources with Cadbury Beverages before joining H.J. Heinz in 1990 as the North American Vice-President of Human Resources.  He began his career with Nortel in 1975. 

He has accumulated a wealth of knowledge and expertise over more than 30 years working with top tier companies and is widely recognized for his leadership in developing best practices as one of North America's top human resource professionals.  Les is also the author of two successful business books:  Switchpoints, Culture Change on the Fast Track to Business Success and Employee Performance Scorecards.

Mr. Dakens holds a Bachelor of Arts degree from York University, a Business Administration diploma in marketing from Sheridan College and is a graduate of the Institute of Corporate Directors' Directors Education Program. Additionally he is a faculty member at Rotman's HRC Program.  Les is a Board Director with Equitable Life of Canada, Walden House, and the Alzheimer Society of Toronto.

All of the author's proceeds from the "Real Deal" book will be donated to the Alzheimer Society of Canada, to support their research efforts.