Product Details
Approximately 460 pages
1 volume bound

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The Real Deal on People: Straight Talk on How the CHRO Creates Business Value
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"In The Real Deal on People, Les distills complex interpersonal and business challenges to craft a clear and concise guidebook for professionals at all levels, providing a better understanding of how a strong CHRO can significantly benefit a company. His entertaining anecdotes and real-world experiences provide countless helpful tips and direction for aspiring CHROs and seasoned executives alike." John Brock, Chairman & CEO, Coca-Cola Enterprises "This book has brought together many voices to describe how the CHRO can add great value in an organization. Les has been the quarterback in driving the HR strategy along with the cheerleader for his HR team in their execution. A great read for current and aspiring CHRO's and some great insights for CEO's." Bill Conaty, former SVP, Corporate Human Resources at General Electric, and author of the book The Talent Masters: Why Smart Business Leaders Put People Before Numbers

The Real Deal on People chronicles the 30+ year accumulation of industry-leading best practices and thought leadership in the realm of human resource management in the C-suite by one of North America's top Chief Human Resource Officers (CHRO).  The critical role of the HR executive in achieving a company's overall business objectives is a relatively new development – especially compared to more established C-suite roles such as CEO, CFO, CMO, etc.; with responsibilities ranging from workforce strategy and labor relations to executive compensation, succession planning, and board member selection. Increasingly the CHRO reports directly to the CEO and is a member of the most senior level committees of the company; and the CHRO's strategic role continues to rapidly expand and evolve as 21st century workforce challenges threaten corporate success. 

The Real Deal on People is complete in offering insight into all of the critical CHRO functions and interactions, including labor and industrial relations in a multi-national environment, and brings life to the theory and philosophy with real-world examples that illustrate the concept as only real companies, real executives and real situations can. Included in the book are great perspectives about the CHRO role from leading CEO's, accomplished Board Directors, key external consultants and successful CHRO's.  Based on the author's long-standing international leadership position as a mentor and coach, The Real Deal on People chronicles a personal journey of growth and discovery that in many ways has led the evolution of the CHRO role - offering personal insights, expert guidelines and real-world examples in a warm, engaging, easy to read conversational format, that will appeal to readers.

About the Author

Les Dakens became Senior Vice President and Chief Human Resources Officer for Maple Leaf Foods Inc. in January 2011 and retired in December 2013. 

From 2008 to 2010, Les was the principal of Pineridge Consulting Inc, a human resources consulting firm through which he provided executive level coaching to Human Resources leaders and Human Resources Committees of Corporate Boards of many leading Canadian companies. 

Previously he held the executive position of Senior Vice-President, People with CN Rail which he joined in 2001.  Prior to that he spent most of his years in the food business,  holding progressively senior roles in human resources with Cadbury Beverages before joining H.J. Heinz in 1990 as the North American Vice-President of Human Resources.  He began his career with Nortel in 1975. 

He has accumulated a wealth of knowledge and expertise over more than 30 years working with top tier companies and is widely recognized for his leadership in developing best practices as one of North America's top human resource professionals.  Les is also the author of two successful business books:  Switchpoints, Culture Change on the Fast Track to Business Success and Employee Performance Scorecards.

Mr. Dakens holds a Bachelor of Arts degree from York University, a Business Administration diploma in marketing from Sheridan College and is a graduate of the Institute of Corporate Directors' Directors Education Program. Additionally he is a faculty member at Rotman's HRC Program.  Les is a Board Director with Equitable Life of Canada, Walden House, and the Alzheimer Society of Toronto.

All of the author's proceeds from the "Real Deal" book will be donated to the Alzheimer Society of Canada, to support their research efforts.