This new book provides a much-needed context on how to integrate mediation into the workplace, for non-unionized and unionized settings. You will find discussions on the different uses of mediation in the workplace rather than just the very narrow approach of grievance mediation. The book also discusses the specific aspects of mediation in the labour context, the employment (wrongful dismissal) context, and in the context of resolving general workplace issues.

Workplace Mediation provides legal practitioners, as well as managers, HR departments, and union representatives with tools and theory to analyze how to best approach mediation, including how to design mediation systems that are fair, efficient, and cost-effective. Anyone with an interest in resolving workplace disputes will benefit from this book.

Some of the topics covered include:

• How mediation can reduce conflict and unfairness in the workplace
• The place of workplace mediation in a healthy organization
• The mediation session
• Sample mediation and much more