Product Details
Approximately 120 pages
1 volume bound

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The Art and Science of Workplace Mediation
By: Blaine Donais, B.A., LL.B., LL.M., C. Med, RPDR, WFA
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This new book provides a much needed resource on how to integrate mediation into the workplace, for non-unionized and unionized settings. It will discuss the different uses of mediation in the workplace rather than just the very narrow approach of "grievance mediation". The book discusses the specific aspects of mediation in the labour context, the employment (wrongful dismissal) context, and in the context of resolving general workplace issues. "Workplace Mediation" provides legal practitioners, as well as managers, HR departments, and union representatives with tools and theory to analyze how to best approach mediation, including how to design mediation systems that are fair, efficient, and cost-effective. Anyone with an interest in resolving workplace disputes will benefit from this book.
About the Author
Blaine Donais, B.A., LL.B., LL.M., C. Med., RPDR, WFA, has spent many years working with public and private sector professionals. He is an expert in both the practice and theory of assisted labour/management negotiation, mediation-arbitration and facilitation. He teaches human resources professionals and others in human rights, labour and employment law, collective bargaining and conflict resolution. He is an Adjunct Professor at York University and at the University of Toronto Centre for Industrial Relations and Human Resources. He is a visiting lecturer at Queensland University, Brisbane Australia. As President and Founder of the Workplace Fairness Institute, Mr. Donais provides conflict management systems consulting and mediation services in the workplace setting.
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